SSR Manufacturers Warranty
SSR MOTORSPORTS FACTORY LIMITED WARRANTY GUIDE
SSR Motorsports and your selling dealer thank you for selecting one of our scooters or powersports products. Our commitment to you begins with a quality product and service. This document explains in detail the warranty coverage's that apply to your new SSR Motorsports vehicle. Please read it carefully so you understand the extent of coverage on your new scooter of powersports product.
THE LIMITED WARRANTY FOR YOUR NEW SSR MOTORSPORTS VEHICLE
Your New Vehicle Limited Warranty gives you specific rights. The New Vehicle Limited Warranty is the only express warranty applicable to your vehicle.
SSR Motorsports and your dealer are not responsible for any time you lose, for any inconvenience you might be caused, for the loss of your transportation, or for any other incidental or consequential damages you may have.
WHEN YOUR WARRANTY BEGINS
Your Limited Warranty Start Date is the day you take delivery of your new SSR scooter or powersports vehicle.
CHECK YOUR VEHICLE
SSR Motorsports vehicles are carefully inspected at the assembly plant and, with the exception of “drop shipped” vehicles, at the dealership prior to retail delivery. Occasionally something may slip past us, and a customer may find that a vehicle was damaged before he or she took delivery. If you see any damage when you receive you vehicle, notify your dealer immediately or as soon as you possibly can.
MAINTAIN YOUR VEHICLE PROPERLY
An Owner’s Manual with a Scheduled Maintenance Guide, which indicates the scheduled maintenance required for your vehicle, will be delivered with your new SSR Motorsports scooter or powersports product. Proper maintenance guards against major repair expenses resulting from neglect or inadequate maintenance and may help increase the value you receive if you sell or trade your vehicle.
It is your responsibility to make sure that all scheduled maintenance I performed and that the materials used meet or exceed SSR’s specifications. Failure to perform scheduled maintenance as specified will invalidate warranty coverage on parts affected by the lack of maintenance. Retain receipts for completed maintenance work and/or materials.
WHAT IS COVERED?
SSR Motorsports warrants every product we sell to be free from manufacturer’s defects in materials, i.e. the new vehicle performs as intended when delivered to the purchaser. This limited warranty is for defects from the manufacturer only.
On-the-road (street-legal) gas scooters: The Limited Warranty on your new vehicle begins the day you take delivery. SSR Motorsports will supply or, at our option, install in-house, new or rebuilt replacement parts in exchange for defective parts, as well as perform in-house repairs on defective engines at no charge for a period of one hundred eighty (180) days from the Limited Warranty Start Date. After expiration of the Limited Warranty, any and all repair costs are the responsibility of the owner. SSR Motorsports provides a ninety (90) days Limited Warranty on all other parts except as noted, from the Start Date.
Off-Highway Vehicles: Pit Bikes, Sport And Utility ATV'S, Buggies: The Limited Warranty on your new vehicle begins the day you take delivery. SSR Motorsports will supply or, at our option, install in-house, new or rebuilt parts in exchange for defective parts, as well as perform in-house repairs on defective engines at no charge for a period of ninety (90) days from the Limited Warranty Start Date. After expiration of the Limited Warranty, any and all repairs are the responsibility of the owner. SSR Motorsports provides a thirty (30) days Limited Warranty for all other parts, except as noted, from the Start Date.
THIS LIMITED WARRANTY COVERS THE FOLLOWING PARTS ONLY:
All internal lubricated parts, i.e. pistons, piston rings, piston wrist pins, connecting rods, rod bearings, camshaft, camshaft bearings, timing chain, crankshaft, crankshaft main bearings, oil pump, water pump (where applicable), valves, valve springs, valve guides, valve seats, valve lifters and valve push rods. The engine cylinder head and cylinder will only be covered if damage is caused solely as a result of the mechanical failure of one or more internal lubricated components listed above.
The engine case itself will only be covered if damage caused was solely as a result of the mechanical failure of one or more of the internal lubricated components listed above.
All internal lubricated parts contained within the drive axle housing case (where applicable), i.e. differential, differential gears, driveshaft, drive axles, CV joints, axle bearings, reverse gears and output shafts. The drive axle housing as well as the reverse gearbox housing will be covered, only if damaged solely as a result of the mechanical failure of one or more or the internal lubricated components contained the drive axle housing.
Carbureted vehicles: the carburetor, vacuum fuel pump, intake manifold, fuel tank and fuel petcock. (SSR Motorsports does not offer any fuel injected vehicles at this time; if and/or when we do components covered by the Limited Warranty will include: fuel injectors, electronic fuel pump, fuel rail and fuel pressure regulator.)
Stator, stator pickup, magneto, voltage regulator/ rectifier, CDI, starter relay/starter solenoid and starter motor (where applicable), coil, distributor assembly and injector relay (if/when applicable).
Cooling System (liquid-cooled vehicles only):
Radiator, radiator cap, thermostat, thermostat housing, temperature indicator sensor or switch, cooling fan motor(s), water pump and water pump housing.
Calipers, brake drum housings, drum brake linkage, reservoirs, rotors, and lines. Brake pad and/or linings are not covered
Frame, swing arms, A-arms, steering controls (linkages, rod ends, steering boxes and/or racks.)
Transmission (Automatic or Standard):
All internal lubricated parts contained within the transmission case, i.e. flywheel, hydraulic shift linkage, kick start spindle, kick start secondary gear and transmission gears. The transmission case itself will be covered if any damage was caused solely as a result of mechanical failure of one or more of the internal lubricated components contained within the transmission case.
Coverage And Limitations:
Initial assembly and preparation must be performed in accordance with the Consumer Motor Vehicle Delivery Preparation and Inspection Form that is provided by SSR Motorsports. Additionally, all work must be performed by professional technicians (i.e. engine repair shop, motorcycle shop, local auto repair shop) or an authorized SSR dealer to assure that the vehicle is in correct working order. Upon completion, you must mail to SSR Motorsports the Consumer Motor Vehicle Delivery Preparation and Inspection Form, signed by the technician who performed the service. You will need to provide proof of this service if filing a warranty claim, so retain all receipts. At our sole discretion and subject to the terms stated in this Limited Warranty, SSR Motorsports agrees to replace covered component(s) if said component(s) is damaged or fails as a result of mechanical failure of one or more of the internal lubricated parts within the component’s stated warranty period from the Limited Warranty Start Date, if the component is being used under the conditions and in the manner intended and/or specified by the original manufacturer.
Remember, these unit are built for recreational or transportation use only. Warranty claims may be denied for abuse or misuse of the vehicle. SSR Motorsports is not responsible for any damages arising from abuse; accidents, collision or objects striking the vehicle; driving or riding through water deep enough to cause water to be ingested into the engine; fire or explosion; freezing; misuse, natural disasters; theft, vandalism or riot; use of contaminate or improper fluids or fuel; or any modifications not performed by SSR Motorsports.
Abuse or misuse may include:
Riding at constant wide open throttle
Use of vehicle as a rental unit
Damage caused by an accident
Use of vehicle in a manner for which it was not designed or engineered
Abuse and or damage caused by an inexperienced rider
Improper adjustment or operation of the clutch; examples include dragging or slipping the clutch, causing premature burning of the friction plates
Improper adjustment and/or operation of the brakes
Improper gear engagement, for example engaging reverse while traveling forward
Improper maintenance or not following Scheduled Maintenance Guide
Repairs not performed by a professional technician or an SSR Motorsports dealer
Use of incorrect lubricants
Improper initial setup
Use of aftermarket parts for repairs
The Limited Warranty does not cover: damage caused by failure to maintain the vehicle, improperly maintaining the vehicle, or using the wrong part(s), fuel, oil, lubricant(s), or fluid(s). See your Owner’s Manual for correct fluid types and levels, and read the Scheduled Maintenance Guide for maintenance and service requirements.
The Limited Warranty does not cover: (1) parts and labor needed to maintain the vehicle; and (2) the replacement of parts due to normal wear and tear. You, the owner, are responsible for these items. Examples of this include: oil changes, oils; lubricants and other fluids, oil and air filters; brake lining and/or pads; tire rotations (where applicable); cleaning and polishing; clutch linings; engine tune-ups.
Parts Not Covered By the Limited Warranty:
Air Filter, Axles, Ball Joints, Batteries, Belts, Body Plastic, Bolts, Brake Pads, Brake Shoes, Cables, Chains, Clutch Wear Parts, Drive Belts, Drive Shifts, External Springs, Fasteners of All Types, Foot Pedals, Foot pegs, Fuel Filter, Gaskets, Grips, Hand Levers, Handlebars. Hoses, Light Bulbs, Lights, Mirrors, Oil Filter, Seals, Seats, Shift Levers, Shock Absorbers, Spark Plugs, Sprockets, Tires, Tubes, Wheel Rims, Wheel Spokes and Spoke Nipples.
If You Need Warranty Repairs:
All warranty repairs must be processed and performed by the selling dealer. Always contact the selling dealer first! Only if you cannot reach your dealer should you contact SSR Motorsports for warranty issues or repairs, and if you do you must provide a copy of the original invoice showing our model number, vehicle identification number (VIN) and date of purchase, as well as a copy of your Consumer Motor Vehicle Delivery Preparation and Inspection Form, before we can warrant your product directly. In either case, after obtaining an RMA number from SSR Motorsports, you will be instructed to ship back the original parts. SSR Motorsports reserves the right to decline any warranty claim based on the criteria listed in the Coverage and Limitations portion of this Limited Warranty.
Any and all towing charges incurred are the responsibility of the customer.
SSR Motorsports does not pay for labor to repair or replace component(s) or part(s) subject to wear and tear (see: Parts Not Covered by Limited Warranty), or component(s) or part(s) sustaining damage from abuse, accident(s), and/or shipping under the terms of the Limited Warranty. The Limited Warranty does not cover any damages caused by or resulting from shipping, misuse, abuse, or other reason except for a manufacturer's defect.
All warranted parts must first be sent to SSR Motorsports for inspection and verification of defect(s) for inspection and testing for defects. Until the parts are sent to us, replacement parts will not be sent under the terms of the Limited Warranty. Failure to do so may result in you getting the wrong part. We are not responsible for wrong parts sent if we do not have your part to exchange and verify correct part numbers.
In some cases, the parts may have to be shipped from overseas and may take up to 8 weeks for delivery. Contact our Parts Dept. at: firstname.lastname@example.org
Dealers and distributors are responsible for shipping charges incurred from shipping warranty components to SSR Motorsports and repaired or replacement parts to the original owner under the terms of the Limited Warranty. If you cannot reach your selling dealer and must return a component or part, you are responsible for any and all shipping and handling charges incurred to transport said component(s) and/or part(s) to and from SSR Motorsports.
SSR Motorsports reserves the right to determine if damage is due to a manufacturer’s defect (defective materials or factory workmanship) and what is due to abuse or misuse of the vehicle. SSR Motorsports and your dealer are not responsible for any time you lose, any inconvenience you might be caused, the loss of your transportation, loss of use, loss or damage arising from injury, rental vehicle(s), loss of profits, or loss of income, or for any other incidental or consequential damages you may have as the result of a failure of any component(s) or part(s).
This Agreement And Limited Warranty Is Null And Void If:
1. SSR Motorsports is not provided a reasonable opportunity to inspect a covered component or part prior to removal, repair, or replacement of any component(s) or part(s) covered under this Limited Warranty.
2. Damage to the component(s) or part(s) is caused by a non-covered component(s) or part(s), or by any component(s) or part(s) not purchased from SSR Motorsports.
3. The vehicle owner fails to follow the minimum maintenance and break-in requirements specified by SSR Motorsports in the Owner’s Manual and/or fails to provide proper service documents or records.
4. The vehicle is entered or used in any form of competitive riding.
No Implied Warranties or Agreements:
There are no agreements or warranties, expressed or implied, including warranties of merchantability or fitness for a particular purpose, other than those stated in this Limited Warranty. This Limited Warranty extends only to the original customer and is non-transferable.
All SSR Motorsports Vehicles Come With a Warranty Card.
This card must be filled out completely and sent back to SSR Motorsports within 30 days from date of purchase of the vehicle. If your product is not registered it will not be covered by our warranty under any circumstances.
There Is NO Warranty On SSR Vehicles That Are Intended To Be Used For Racing Purposes Only
Emission Control System Warranty (On-Highway Vehicles Only)
The Emission Control System Warranty statement for your vehicle can be found as a separate enclosure with this Limited Warranty Guide.